We have updated our Website!

Ottawa - April 17, 2014

It’s important that all Veterans and their family members have easy access to Internet information in the most usable and accessible way.

This is why staff in my office strove to build a 100 percent accessible Website that removes functional barriers that prevent people using assistive devices from being able to easily access web-based electronic information.

That’s the inclusive approach that we want for the Office of the Veterans Ombudsman’s website: a place where everyone can experience our web content to the fullest, in accordance with our “One Veteran” theme.

So, over the past few months, our small web team has been very busy. They have worked hard to ensure that our content is not only more accessible, but also presented in a more usable way, in accordance with the Government of Canada's new single theme approach for all of its websites.  

We hope you will find our site easier to navigate and find the information you need.  We also have plans to provide you with content in the future that will help you better understand and analyze how Veterans’ benefits are administered.

Last week while I was away in Pas-de-Calais, France taking part in the ceremony and events organized to mark the 97th Anniversary of the Battle of Vimy Ridge, they put the finishing touches on our new website.

We hope you like it! Let us know what you think.

Please stay tuned for more details on this and more!

Guy Parent

Veterans Ombudsman

Note: The Usability Standard defines Web usability as the extent to which specified users can find, understand and utilize information and services online. Web usability can be measured through the effectiveness and efficiency with which users can complete defined tasks online.

For more details on Web Accessibility, Interoperability and Usability Standards for Government of Canada websites, please visit the Treasury Board Secretariat’s website at http://www.tbs-sct.gc.ca/ws-nw/index-eng.asp.

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