2019 Report Card

Status of Veterans Ombudsman Recommendations by Theme

Current as of June, 2019

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Fully Implemented Implemented
Partially Implemented Partially Implemented
Not Implemented Not Implemented
Theme iconHealth Care and Support
Recommendation 2018 2019
For the Minister of Veterans Affairs to put forward the necessary legislative and regulatory amendments to allow Veterans to be compensated retroactively [for treatment benefits] to date of application under the Pension Act and the Canadian Forces Members and Veterans Re-establishment and Compensation Act Not Implemented Implemented
Follow-up contact with Veterans Independence Program recipients should be made on at least an annual basis and more frequently for those at higher risk (with in-home assessments when necessary) to ensure timely and accurate identification of changing needs as Veterans age Not Implemented Partially Implemented
Providing the same access to the Treasury Board Pensioner Dental Service Plan to Veterans and their families as that provided to them by Veterans Affairs Canada under the Public Service Health Care Plan Not Implemented Not Implemented
Eliminate the inconsistency in Veterans Independence Program eligibility for housekeeping and grounds maintenance for survivors and spouses so that they may all have access to the services they need, regardless of what the Veteran received or did not receive prior to their death or involuntary separation Not Implemented Not Implemented
Adjust the eligibility criteria of the Caregiver Recognition Benefit to provide easier access to compensation for caregivers when service-related conditions inhibit a Veteran’s ability to perform Instrumental Activities of Daily Living and childcare Not Implemented Not Implemented
Introduce additional financial support that can be used to subsidize assisted living options for Veterans whose needs do not require Long Term Care, but who cannot stay in their own homes Not Implemented Not Implemented
Merge the Veterans Independence Program and Long Term Care program into one “Continuum of Care” program such that access is determined once, and criteria are transparent, understandable, and based on the physical and mental health needs of the Veteran Not Implemented Not Implemented
Reduce the complexity of 28 different eligibility groups, currently using service type, such that access to continuum of care support is based on the physical and mental health needs of Veterans Not Implemented Not Implemented
Develop and publicly communicate a strategy to ensure that the continuum of care needs of all Veterans are being met within the current context of the Canadian Health Care system Not Implemented Not Implemented
Provide mental health treatment benefits to family members in their own right Not Implemented Not Implemented
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