The Veterans Bill of Rights applies to all clients of Veterans Affairs. They include:
- Veterans with war service
- Veterans and serving members of the Canadian Forces (Regular and Reserve)
- Members and former members of the Royal Canadian Mounted Police
- Spouses, common-law partners, survivors and primary caregivers
- Other eligible dependants and family members
- Other eligible clients
You have the right to:
- Be treated with respect, dignity, fairness and courtesy.
- Take part in discussions that involve you and your family.
- Have someone with you for support when you deal with Veterans Affairs.
- Receive clear, easy-to-understand information about our programs and services, in English or French, as set out in the Official Languages Act.
- Have your privacy protected as set out in the Privacy Act.
- Receive benefits and services as set out in our published service standards and to know your appeal rights.
You have the right to make a complaint and have the matter looked into if you feel that any of your rights have not been upheld.
The Right Honourable Stephen Harper, P.C. , M.P.
Prime Minister of Canada
The Honourable Greg Thompson, P.C. , M.P.