Would you like information about how to solve an issue? Tried to solve a problem with VAC but still have concerns?
Contact us and we can:
- help you access the programs and services you are entitled to.
- work with VAC to find solutions and make improvements.
- identify system improvements when a problem has a larger impact, to reduce problems for others in the future.
Submit your inquiry or complaint, start the process here
To make an inquiry, please contact us
Our service commitment
- We will treat you professionally and respect your trust
- We will act diligently on your behalf and keep you informed
- We will investigate your complaint ethically, objectively and impartially
- Impartiality and neutrality
- Confidentiality and informality