Submit an inquiry or complaint
You can contact us in one of many ways to submit your complaint or inquire about your concerns.
- Use our online form
- Takes about 15 to 30 minutes to complete
- Must be completed all at once
- Will time out after 45 minutes of inactivity
- Call us directly during our business hours. You can leave a message and we will call you back.
Delays in processing and responding to complaints and inquiries
We are currently experiencing a high volume of complaints and inquiries. As a result, response times may be longer than usual and delays in our analysis and review of files are expected. We appreciate your patience and understanding as we work diligently to address your concerns.
What to expect when you contact our office
Find support: what to expect when you contact the Veterans Ombud