Office of the Veterans Ombudsman - Infographic 2014-2015

Informational Graphic 2014-2015

Who We Are

35 staff with less than $5.3M in Government funding

What We Do

Outreach

  • Veterans Engagement at Town Halls & Commemoration
  • Media and Parliamentary Engagement
  • Two-way Dialogue on Blogs, Website and Social Media Platforms

Front-line

  • Complaint resolution
  • Information Requests
  • Referrals

Review and Analysis

  • Identification of Systemic Issues
  • Engagement with Stakeholders for Resolution
  • Reviews to Inform Debate
  • Reports to Identify Gaps and Recommend Solutions

What We Did in 2014-2015

Published 4 Reports & Reviews

Received 5,510 Contacts

  • Phone: 3,720
  • Emails: 1,411
  • Online, Letters & faxes: 379

Touched 1,300+ Veterans

Closed 1,388 Cases