News Releases

Veterans Ombudsman Calls On Veterans Affairs Canada to Meet its Legislative Obligation to Provide Reasons for its Decisions

On 20 February, 2012, the Office of the Veterans Ombudsman released a report entitled Veterans' Right to Know Reasons for Decisions: A Matter of Procedural Fairness. This report examined the adequacy of information provided by Veterans Affairs Canada in their decision letters to Veterans who apply for disability pensions or disability awards.

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Veterans Ombudsman Says Rules Used by Veterans Affairs Canada to Determine Eligibility for the Agent Orange Ex Gratia Payment Are Unfair

Today, Canada's Veterans Ombudsman Guy Parent renewed his call to Veterans Affairs Canada to grant Agent Orange ex gratia payment claims that are being denied to eligible claimants. Parent says that the claims in question are based on eligibility criteria that are clearly not compliant with the intent of the Order in Council (SI/2007-87 and SI/2010-96) that established the Agent Orange ex gratia payment.

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Veterans Ombudsman Responds to Amendments to Canadian Forces Members and Veterans Re-establishment and Compensation Regulations

Today, Canada’s Veterans Ombudsman, Guy Parent, issued the following statement in response to the announced amendments to the Canadian Forces Members and Veterans Re-establishment and Compensation Regulations:

"Earlier today, the Minister of Veterans Affairs announced that amendments to the Canadian Forces Members and Veterans Re-establishment and Compensation Regulations are now in effect. This is bittersweet news for the Veterans’ community.

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Office of the Veterans Ombudsman Releases Report on Mental Health Treatment for Family Members of Veterans

January 19, 2021 – Ottawa, ON  The Office of the Veterans Ombudsman (OVO) today released its report, Mental Health Treatment Benefits for Family Members, in Their Own Right, for Conditions Related to Military Service

The OVO finds, through this investigation, that family members of Veterans should have better access to mental health treatment when the need is connected to military service.  The report examines how this service can uniquely impact family members as individuals.

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Veterans Ombudsman Releases 2019 Report Card

Veterans Ombudsman Craig Dalton today released his office’s 2019 Report Card, which reports on the Government’s progress to improve services and support for Veterans and their families. The release was made before the House of Commons Standing Committee on Veterans Affairs. The Report Card, first introduced in 2017, is a tool used by the Office of the Veterans Ombudsman to capture, track and report on action taken in response to recommendations made by the Ombudsman to the Minister of Veterans Affairs. Progress is measured against these evidence-based recommendations.

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