News Releases

Veterans Ombud Releases Spotlight 2026: Progress made in some areas, persistent barriers in others

September 16, 2026 - Ottawa, ON – Veterans Ombud Colonel (Ret’d) Nishika Jardine released the annual publication Spotlight 2026: Progress Update on Office of Veterans Ombud (OVO) Recommendations to Veterans Affairs Canada (VAC).  

Spotlight tracks progress made by VAC in implementing our recommendations to the Minister of Veterans Affairs to resolve systemic unfairness that affects the well-being of the CAF and RCMP Veteran community.

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A Clearer Path for Surviving Spouses and Common-Law Partners: Veterans Ombud Releases Resource Guide

June 11, 2026 - Ottawa, ON – Veterans Ombud Colonel (Ret’d) Nishika Jardine released a Survivors Resource Guide providing information on Veterans Affairs Canada (VAC) benefits and services for surviving spouses and common-law partners of Canadian Armed Forces (CAF) and Royal Canadian Mounted Police (RCMP) Veterans and members.  

The Survivors Resource Guide outlines eligibility pathways, program descriptions, and additional support resources to help those navigating life after the loss of a loved one who served.  

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Systemic Unfairness Found in Veterans Affairs Canada’s Internal Review Process

December 3, 2025 - Ottawa, ON – Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report identifying systemic unfairness in the Veterans Affairs Canada (VAC) Internal Review Process. Veterans use this process to appeal decisions for a wide range of benefits under the Veterans Health Care Regulations and parts of the Veterans Well-being Act.  

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Veterans Ombud Announces the 2025 Commendation Recipients

November 26, 2025, OTTAWA, ON – Today, in a virtual ceremony, the Veterans Ombud Colonel (Ret’d) Nishika Jardine was honoured to recognize seven individuals and one organization with the 2025 Veterans Ombud Commendation. 

Presented annually, the award acknowledges the dedication, hard work and selfless motivation of those who make significant contributions to the well-being of Veterans and their families. 

The 2025 recipients are: 

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Veterans Ombud Releases Report on Additional Dependant Care Reimbursement

February 26, 2025, Ottawa, ON – Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report today on Additional Dependant Care, a reimbursement mechanism designed to provide relief for additional dependant care costs incurred by Veterans participating in the Veterans Affairs Canada (VAC) Rehabilitation Program. The report found unfairness in the rules for reimbursement that could result in some Veterans not being afforded the same relief as others.

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