News Releases

Veterans Ombud Releases Report on Additional Dependant Care Reimbursement

February 26, 2025, Ottawa, ON – Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report today on Additional Dependant Care, a reimbursement mechanism designed to provide relief for additional dependant care costs incurred by Veterans participating in the Veterans Affairs Canada (VAC) Rehabilitation Program. The report found unfairness in the rules for reimbursement that could result in some Veterans not being afforded the same relief as others.

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Veterans Ombud Announces the 2024 Commendations Recipients

November 28, 2024, OTTAWA, ON –Today Veterans Ombud Colonel (Ret’d) Nishika Jardine presented nine 2024 Veterans Ombud Commendations to recipients at a virtual ceremony. The award recognizes and honours the dedication, hard work and selfless motivation of an individual or group's contribution to Canada's Veterans and their families. 
The 2024 recipients are: 

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Veterans Ombud Releases Report: Full and Fair Payment of Pain and Suffering Compensation

March 22, 2024, Ottawa, ON – Veterans Ombud Colonel (Ret’d) Nishika Jardine released a report today on the unfairness inherent in Veterans Affairs Canada’s (VAC) Pain and Suffering Compensation (PSC) benefit. The PSC benefit compensates Veterans for disabilities related to their service. How VAC pays the PSC benefit directly affects what happens to Veterans’ compensation when they die. 

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Veterans Ombud Releases Update on Letter To Minister of Veterans Affairs Regarding Merlo Davidson Settlement

February 6, 2024, OTTAWA, ON – Veterans Ombud Colonel (Ret’d) Nishika Jardine released an update about the actions Veterans Affairs Canada (VAC) took to resolve unfairness in the way it was reducing disability pensions for some Merlo Davidson class action settlement claimants. 
 
Following receipt of complaints about disability pension reductions, the Office of the Veterans Ombud (OVO) conducted a systemic review and found that disability pensions were being unfairly reduced for Merlo Davidson settlement compensation recipients. 

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